Recently I sat down at the computer and booked a trip to Europe. I bought airline tickets, high-speed train tickets and booked our hotel rooms without a single hitch. Nothing to it.
I spent over half an hour going back and forth trying to figure out how get to the place where I could book two round trip Amtrak tickets on their website (the one a retired caboose tender’s son developed in his special ed class). They didn’t know where Portland OR was at first, and I had to go to a list of codes like airlines, lax, cdg, etc. Finally I got past that to the actual booking process. There is only one train, and it departs at 11.59 P.M. (That sounds much more inviting that midnight, like offering gas for $3.89.9 instead of $3.90).
They could only offer coach seats; no sleeping compartments available (on what they bill as The Starlight — although the word Starlight does conjure up thoughts of sleeping cars, doesn’t it?).
I go through all the finishing motions and follow all the rules and then up pops a notice telling me that they aren’t able to process my order at this time. I’m supposed to try again at another time.
Like that’s ever going to happen. Where oh where did America go wrong?